Bookaam Privacy Policy

At Bookaam, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you book your bus tickets using our app. By using Bookaam, you consent to the practices outlined in this policy.

1. Information We Collect:

We collect personal and non-personal information from our users to provide a seamless booking experience and deliver our services efficiently. The information we collect may include but is not limited to:

• Personal Information:
  • - Name: We collect your full name to personalize communication and ensure accurate bookings.
  • - Phone Numbers: Your phone number is required to confirm your booking request, and other communication related to your bookings.
  • - ID Card Number: We may collect your ID card number to facilitate the booking process at the agency
• Non-Personal Information:
  • Device information (device type, operating system, unique device identifiers)
  • Log data (IP address, app usage statistics)

2. Use of Collected Information:

We collect and process your information for the following purposes:

• - To enable bus ticket and hotel bookings bookings.
• - To process payments and secure transactions
• - To personalize and improve your user experience
• - To personalize and improve your user experience
• - To provide customer support and respond to inquiries
• - To comply with legal obligations

3. Data Sharing and Disclosure:

Bookaam is dedicated to maintaining the security and privacy of your personal data. We might disclose your personal information to third parties for the following reasons:

• - Service providers: We may engage third-party companies to facilitate our services, process payments, or analyze app usage. These service providers have limited access to your data and are obligated to protect its confidentiality.
• - Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.

4. Security Measures:

We take reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. Despite our best efforts, there is no guarantee that unauthorized third parties may not circumvent these measures. By using our app, you acknowledge and accept this risk.

5. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After this period, we will delete or anonymize your data.

6. Third-Party Links:

Bookaam may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their respective privacy policies.

7. Children’s Privacy:

Bookaam does not knowingly collect personal information from children under the age of 16. If you believe that we have collected personal information from a child under 16 without parental consent, please contact us, and we will promptly remove such information.

8. Changes to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes through the app or by other means. Your continued use of Bookaam after the changes are made will constitute your acceptance of the revised Privacy Policy.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Bookaam Support

• Email: admin@bookaam.com
• Phone: +237 6 71 68 83 48
• WhatsApp: +237 6 83 46 06 74

By using Bookaam and providing your personal information, you agree to the terms set out in this Privacy Policy.

This Privacy Policy was last updated on May 6, 2024.